Service Management

Meet the Team: Nick, Head of Service Management

Name: Nicholas Kyrke-Smith Role: Head of Service Management Previous jobs/roles: I joined Cutover having been at Barclays Investment Bank for just under nine years. While I was there I worked in various parts of the Technology organisation – I started off in the Infrastructure area working on Capacity and Enterprise Management and then Service Management tools. After…

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workstream collaboration

Workstream Collaboration: Work is Evolving, the Way We Communicate Should, Too

Innovations in workplace communication have sought to improve collaboration between teams and across enterprises. Although email remains a standard method of both internal and external communication, it is not necessarily suited for the volume of today’s workload and overflowing email inboxes that lead to stress and missed communications are a common problem. Though more urgent…

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service orchestration

Why Service Orchestration Needs Human Intervention

There is an assumption that the increased use of automation will remove humans entirely from certain processes within an Enterprise. It is true that automation has taken on a large share of tasks that previously required hundreds or thousands of people, replacing repetitive manual tasks with technology, but Enterprises will always need human intervention. Sometimes…

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Cutover Charity Bike Team

Charity Bike Ride for Bloodwise

In July the team will be cycling from London to Southend to raise money for Bloodwise. We need your help to raise £5,000 towards their life-saving blood cancer research. When our lovely colleague Madz was diagnosed with Hodgkin’s lymphoma, we wanted to do something positive to help others like her who need Bloodwise’s research. Thanks…

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