release operations

How We Handle Incorporating New Things into Existing Operations

For enterprises, doing new things is almost a daily requirement, whether driven by competition, regulation or curiosity. Here we look at several approaches to tackling release operations. To choose the right new things to do, and to transition this updated capability into the operational machine of the organisation, people are forced to tackle complexity and…

operational failure

Attitude to Operational Failure: Deliberate Downtime

There are a number of interesting organisational approaches around operational failure that have emerged. The previously held belief was that organisations should do everything to prevent operational failure and that this ‘prevention rather than cure’ approach would best prepare organisations. Interestingly we are not sure that this did the job intended. Rather, for the last…