enterprise agility

Achieving Enterprise Agility Through Human & Machine Orchestration

“Enterprise agility is a company’s ability to outperform the competition and drive growth in new, ambiguous situations by learning and adapting when confronted with foreseen and unforeseen circumstances, dilemmas, crises, and complex problems.”   For many enterprises, this means adopting DevOps practices and moving towards increased automation. However, there is far more to Enterprise Agility…

Digital Transformation Journey

5 Tips for Digital Transformation Journey Success

What do we mean by digital transformation? It can be described as “the profound transformation of business and organisational activities, processes, competencies and models to fully leverage… a mix of digital technologies and their accelerating impact… in a strategic and prioritised way, with present and future shifts in mind.” This suggests two important things about…

Zendesk

Zendesk: The Future of Customer Experience – Key Lessons

Last week, Zendesk held an event called “The Future of Customer Experience”, focused on product best practices and customer experience industry hot topics. Zendesk powers support at Cutover and our Head of DevOps, Nick Kyrke-Smith and Senior Engineer Gordon Kirkland attended. Across all the great keynotes, case studies and product sessions, the event offered lots…

Automation Should Augment People, Not Replace Them

It’s a popularly-held view that machines and automation will make the human workforce obsolete in the near future. According to a study by Korn Ferry, “44% (of 800 leaders) said they believe the prevalence of robotics, automation and AI will make people “largely irrelevant”.” Worldwide, the share of the economy devoted to labour has fallen…

Integrations

Cutover Enterprise Now Supports Integrations

“The first rule of any technology used in a business is that automation applied to an efficient operation will magnify the efficiency.” – Bill Gates Any CIO will tell you that their dream is to reduce the amount of time that people spend doing manual and repetitive tasks, to free them up for thoughtful work…

Enterprise Agility: Why ‘Agile’ Isn’t Just About Software Delivery Anymore

Agile Delivery allows IT teams to deliver software fast and keep up with the ever-changing technology landscape. However, the faster deployment of code does not always equal faster value realisation. Not all businesses are able to absorb and benefit from these changes as fast as they happen. Enterprise Agility is needed because Agility should be…

enterprise AI

Enterprise-Wide AI Adoption: 5 Key Ingredients

Investments in Artificial Intelligence have been massive in recent years, reaching $39 billion in 2016. However, heavy investment and advances in technology have not necessarily translated into high-scale adoption rates. In a survey of 3,000 executives by Harvard Business Review, only 20% of respondents said that their company was using at least one AI technology…