Enterprise Agility: Why ‘Agile’ Isn’t Just About Software Delivery Anymore

Agile Delivery allows IT teams to deliver software fast and keep up with the ever-changing technology landscape. However, the faster deployment of code does not always equal faster value realisation. Not all businesses are able to absorb and benefit from these changes as fast as they happen. Enterprise Agility is needed because Agility should be…

Vision

Cutover Enterprise Launch: Vision

At the launch of Cutover Enterprise CEO Ky Nichol shared our vision for the future of the company, the product and the wider world of work. Watch the video below: Transcript: “What do we mean by ‘Cutover Enterprise?’ Enterprise to us means connecting the business processes, it means connecting the business tools, but most importantly…

Cutover: Thinking Outside the Gartner Box

We’re often asked by potential clients and partners why Cutover is not rated by Gartner. Gartner’s ‘Magic Quadrants’ can be a useful way to understand a service’s positioning within a marketplace. But not all companies or products fit into one of their quadrants. We created Cutover to address an existing gap in critical events management…

change implementation

“Change Implementation: Avoiding the Tragedy of the Commons” – Thoughts from Cutover CEO Ky

Organisations have struggled for a long time over the asymmetry of risk when implementing change. Even when contributing to a single goal, multiple parties coming together to enact a change will bring with them different and often conflicting agendas. For example, when those making the change have no control over how it operates and those…

service orchestration

Why Service Orchestration Needs Human Intervention

There is an assumption that the increased use of automation will remove humans entirely from certain processes within an Enterprise. It is true that automation has taken on a large share of tasks that previously required hundreds or thousands of people, replacing repetitive manual tasks with technology, but Enterprises will always need human intervention. Sometimes…

expertise meets data

The Best Results are Achieved When Expertise Meets Data

‘Human Bridges’ Key dependency individuals, or “human bridges”, take on most of the responsibility for coordinating critical business activities such as complex release management, disaster recovery testing and service recovery events. Human bridges come into their own when the usefulness of predictable process runs out and experience and resourcefulness are required to bridge the gap…

human orchestration

The Forgotten Importance of Human Orchestration

Financial services organisations are increasingly embracing the adoption of innovative technologies, including those that allow increased automation which can help to streamline and simplify parts of the banking value chain. Though automation can provide better and faster services with lower cost and risk, it cannot replace the need for people altogether. Human-led critical change events…