enterprise agility

Achieving Enterprise Agility Through Human & Machine Orchestration

“Enterprise agility is a company’s ability to outperform the competition and drive growth in new, ambiguous situations by learning and adapting when confronted with foreseen and unforeseen circumstances, dilemmas, crises, and complex problems.”   For many enterprises, this means adopting DevOps practices and moving towards increased automation. However, there is far more to Enterprise Agility…

Zendesk

Zendesk: The Future of Customer Experience – Key Lessons

Last week, Zendesk held an event called “The Future of Customer Experience”, focused on product best practices and customer experience industry hot topics. Zendesk powers support at Cutover and our Head of DevOps, Nick Kyrke-Smith and Senior Engineer Gordon Kirkland attended. Across all the great keynotes, case studies and product sessions, the event offered lots…

Automation Should Augment People, Not Replace Them

It’s a popularly-held view that machines and automation will make the human workforce obsolete in the near future. According to a study by Korn Ferry, “44% (of 800 leaders) said they believe the prevalence of robotics, automation and AI will make people “largely irrelevant”.” Worldwide, the share of the economy devoted to labour has fallen…

Integrations

Cutover Enterprise Now Supports Integrations

“The first rule of any technology used in a business is that automation applied to an efficient operation will magnify the efficiency.” – Bill Gates Any CIO will tell you that their dream is to reduce the amount of time that people spend doing manual and repetitive tasks, to free them up for thoughtful work…

Enterprise Agility: Why ‘Agile’ Isn’t Just About Software Delivery Anymore

Agile Delivery allows IT teams to deliver software fast and keep up with the ever-changing technology landscape. However, the faster deployment of code does not always equal faster value realisation. Not all businesses are able to absorb and benefit from these changes as fast as they happen. Enterprise Agility is needed because Agility should be…

change implementation

“Change Implementation: Avoiding the Tragedy of the Commons” – Thoughts from Cutover CEO Ky

Organisations have struggled for a long time over the asymmetry of risk when implementing change. Even when contributing to a single goal, multiple parties coming together to enact a change will bring with them different and often conflicting agendas. For example, when those making the change have no control over how it operates and those…