change implementation

“Change Implementation: Avoiding the Tragedy of the Commons” – Thoughts from Cutover CEO Ky

Organisations have struggled for a long time over the asymmetry of risk when implementing change. Even when contributing to a single goal, multiple parties coming together to enact a change will bring with them different and often conflicting agendas. For example, when those making the change have no control over how it operates and those…

release operations

How We Handle Incorporating New Things into Existing Operations

For enterprises, doing new things is almost a daily requirement, whether driven by competition, regulation or curiosity. Here we look at several approaches to tackling release operations. To choose the right new things to do, and to transition this updated capability into the operational machine of the organisation, people are forced to tackle complexity and…

operational failure

Attitude to Operational Failure: Deliberate Downtime

There are a number of interesting organisational approaches around operational failure that have emerged. The previously held belief was that organisations should do everything to prevent operational failure and that this ‘prevention rather than cure’ approach would best prepare organisations. Interestingly we are not sure that this did the job intended. Rather, for the last…

transition to business operations

Why Does Transition to Operation Carry So Much Risk?

Talking to practitioners in the sector, we always find it interesting that organisations spend millions of person-hours and millions of pounds on project delivery, yet the transition to business operations has limited focus. This is despite the transition to business operations putting the project investment and the smooth running of the operation at risk; 80% of…