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September 16, 2024

Cutover’s second annual IT disaster and cyber recovery survey shows an increase in IT outages and a greater need to automate and invest in IT DR

London, UK, September 23, 2024 - Cutover, a leader in collaborative automated runbooks for complex IT operations, today announced the release of its 2nd annual IT disaster and cyber recovery trends and insights report. Enterprises are rethinking IT disaster recovery (DR) and how to address the increase in IT-related outages. Artificial intelligence (AI) and automation are seen as transformational technologies that may shape IT disaster recovery in coming years.

“Our data shows that enterprises are excited about AI and automation, and most expect an impact in the next 2-3 years,” states Ky Nichol, CEO of Cutover. “In 2024, we see the increase in outages and recovery time length and the need for investments to keep pace. And, we can’t forget about regulations - which are increasing in complexity for IT DR.”

In its second year, Cutover’s annual survey hones in on the unique challenges and opportunities businesses face around IT disaster, cyber and cloud recovery. The findings of this report highlight the continued trend of outages increasing and taking longer to fully recover from. Organizations recognize the need to invest in automation and AI but lack the skills needed to support it.

Key findings from the 2024 report include: 

  • Similar to last year, most enterprises have experienced some IT-related business disruption in the last 12 months and many believe that cloud architecture outages take longer to fully recover from now compared to last year.
  • Only 52% of enterprises use multi-site active/active architectures for mission-critical or tier-one applications.
  • Increasing regulation is a factor impacting resilience and IT disaster recovery processes, with more focus on evaluating IT partners and vendors, more consideration around what applications to put in the cloud, and more strategic focus on IT DR. 
  • While most businesses are aware of the significant risks of outdated disaster recovery procedures, one-third are still not evaluating or updating their DR plans regularly.
  • Most organizations recognize they need to increase investment in IT disaster recovery automation.
  • Nearly half of organizations cite a lack of the skills needed to support a more automated approach as the key barrier to automating DR. 
  • More than 75% of businesses anticipate that AI will transform IT disaster recovery - both in the design and execution of plans. 

About the survey: 

Cutover conducted this year’s annual IT disaster and cyber recovery trends and insights report online and by email in April and May of 2024. The survey participants represent multiple industry verticals in the United States and United Kingdom. Responses were collected from a total of 300 end users registered for the survey and answered at least one question. More than half are Director level or C level with the remainder working as senior managers, or disaster recovery specialists. Over one-quarter work in enterprises with 10,000 or more employees and the remainder work in midsize to large businesses. 

Learn more: 

Download the report here and contact us to learn more. 

About Cutover

Cutover’s Collaborative Automation SaaS platform enables enterprises to simplify complexity, streamline work, and increase visibility. Cutover’s automated runbooks connect teams, technology, and systems, increasing efficiency and reducing risk in IT disaster and cyber recovery, cloud migration, release management, and technology implementation. Cutover is trusted by world-leading institutions, including the three largest US banks and three of the world’s five largest investment banks.

Media Contact: 

marketing@cutover.com  

www.cutover.com

Kimberly Sack
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IT Disaster Recovery
Cyber recovery
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