The problem: Manual change management practices
A major multinational investment company had to use manual processes to make releases and updates to its investment tool. Hundreds of clients rely on this tool to manage their investments, so extended downtime for updates or maintenance comes with a heavy financial cost. The investment company’s change management team had to take each environment (containing hundreds or thousands of applications each) down one at a time whenever they had to release a new version, patch vulnerabilities, or deploy new functionality. They did this using spreadsheets and Ansible, having to switch between solutions and manually transfer scripts into the tool.
The solution: Automated change management via Cutover and Ansible
After adopting Cutover for change management, the team was able to completely automate the process of bringing down clients to make changes to the technology using an Ansible script in the Cutover platform. Rather than taking down environments one at a time, they can now make changes to hundreds of environments in one weekend, greatly reducing their workload and downtime for their clients.
The integration between Cutover and Ansible allows for totally repeatable execution. Cutover runbook admins have created pre-written and organized scripting so that they can execute Ansible jobs at the click of a button without any human interaction in a repeatable and standardized process.
The team can now make more frequent changes to their tool thanks to the increased efficiency. Not only is the execution much faster thanks to automation, planning is faster in Cutover as well, leading to even more time and cost savings.
Reporting is now easier, too, thanks to the automatically generated post-implementation review dashboard that can be shared directly with leadership.
The outcome: Saved resources worth at least $480,000
Thanks to Cutover and the Ansible integration, the change management team can make changes and upgrades to the critical investment platform more quickly and frequently with fewer resources. They have saved an estimated $480,000 so far and are continuing to expand their use of the platform, anticipating greater efficiency gains and cost savings.
Find out how this multinational investment company also implemented one-click failover of 38 applications with Cutover or learn more about Cutover Release.
