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Cutover Respond

Cutover Respond reduces major incident management recovery times with action-driven collaboration, coordination, and visibility.

Cutover Respond Hero image

Cutover Respond enables you to:

Incident management tasks

Adopt a task-led approach

  • Turn disconnected incident management activities into a clear list of tasks for assigned users to execute during an incident
  • Gain full transparency into execution activities, with clear accountability and continuous improvement, while removing the administrative burden on those managing the incident
  • Get full visibility of critical time management tasks, removing the need to track the data for when each task is running to or over its due date

Easily access stored response patterns

  • Bring pre-planned recovery workflows into an incident runbook, reducing major incident recovery execution time
  • Create reusable snippets to easily access repeatable incident task flows and insert them into Cutover runbooks
  • Remove the need for muscle memory, enhancing the accuracy of execution
link templates for easy runbook creation
Integrations for Cutover Respond

Integrate the tools you already use

  • Integrate with the systems you already use, such as your IT service management platform, to surface data in a collaborative view within your execution platform
  • Have access to the contextual information that is vital to the success of your major incident management in one view, rather than spread across multiple platforms
  • Remain compliant by instantly writing back data to your source of truth tool

Collaborate with visibility and transparency

  • Get real-time visibility into the status of the incident and see on-going activities and updates in one place.
  • Quick access to paging systems enables you to communicate with and engage teams
  • See all surface incident data in one view, including the severity, DDMR (detected, diagnosed, mitigated, and resolved) dates and times, active participation, affected configuration items, executive summary, business impact, and latest updates.
Collaborate with participants easily and oversee your ticket progress in one place
Live activity feed for complete view of your entire incident activity

See an accurate live view of all activity

  • View a live stream of events via the activity feed, which is filterable to help you get to the information you need instantly
  • Improve visibility during an event and make post-event reporting simple

Cutover Respond Benefits

Full view of Cutover Respond and benefits

Get started with Cutover's Major Incident Management software

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Solutions

Cutover is designed for managing complex work processes, activities, and events efficiently