LONDON, UK – April 17, 2025 – Cutover, a leading provider of AI-powered runbooks for IT operations, today announced the pre-launch release of its Agentic AI capabilities within its platform that enables the creation and execution of tasks by intelligent agents directly within automated runbooks. This new functionality enhances efficiency and oversight for critical IT processes, including disaster recovery, cloud migration, and incident resolution.
Building upon the initial introduction of Cutover AI in November 2024, which focused on runbook creation, improvement, and summarization, Cutover's latest advancement introduces a new "Agentic agent task type." This allows for the seamless incorporation of third-party AI agents, such as those offered by ServiceNow and JIRA, to perform specific actions within a defined runbook workflow.
This integration allows users to leverage the capabilities of external AI agents for tasks within runbooks, such as retrieving and analyzing recent application change requests along with the reasoning behind the results, all within the controlled context of a Cutover runbook.
"The ability of AI agents to take action, learn, and solve complex problems in an explainable and trusted way offers a significant opportunity to accelerate IT operations and drive greater efficiency," stated Kieran Gutteridge, CTO of Cutover. "However, for organizations operating under stringent regulatory requirements, maintaining visibility and incorporating human approvals is crucial. Cutover's platform uniquely addresses this by providing a controlled and immutable audit environment for the powerful collaboration between AI agents and human expertise and oversight."
To learn more about the transformative power of Cutover AI and its Agentic task integration, please request a demonstration today. Cutover will also be showcasing its latest innovations at the AWS London Summit on April 30th. Visit our team at booth S16 in the South Expo, Zone S16 within the AWS for Software & Technology area for a firsthand look at all of the Cutover solutions. Visit us at cutover.com.